University
Open your workspace

How it works · Six steps

From sign-up to a running course in an afternoon.

The whole journey is self-serve. Here is what each step asks of you, what it accepts, and what it does with what you give it. It ends with Maya, your digital tutor, teaching live on your own material.

Antique brass armillary sphere on a walnut desk beside handwritten notes
Workspace → Course → Session

  1. Step 1 of 6, Create a workspace

    Sign in with any email and open a workspace for your department, your school, or just your own course. You become its owner and can invite colleagues as staff or admins.

    • Choose the data region at creation, Sydney or the European Union. Course content, rosters, transcripts and summaries are stored in that region, and the choice is permanent for the workspace.
    • A workspace can hold as many courses as you like; billing and staff are managed once, at the workspace.

  2. Step 2 of 6, Add a card

    A card on file is what activates the workspace. Before it, the workspace gets one free 12-minute voice session with Maya, once ever, so you can teach with her on your own material before you decide. There is still no trial period, no upfront charge, and no invoice until real minutes have run.

    • The free session is for teaching staff, and it runs on a voice course. Student sessions begin once the card is on file.
    • Card handling is by our payment processor; the card number never touches our servers.
    • Usage is invoiced in arrears after each monthly billing period. The period begins when the workspace activates billing.

  3. Step 3 of 6, Create a course

    Give it a name and pick its engine, voice at $0.25 a minute or video at $0.44. Every session runs on the engine the course is set to, and course staff can switch a course between voice and video once its live sessions have ended. Each session keeps the rate it started at.

    Voice is Maya Voice (mkIII), an empathic low-latency conversation. Video is Maya Video (mkII), a live face-to-face session on camera.

    • A course also picks its session format. One to one, where each student meets Maya alone, or a team room. A video team room shares one call and minutes bill per student in the room; a voice team room runs on one device round which the team gathers, and bills once for its single stream.
    • You can run different engines in different courses inside one workspace.

  4. Step 4 of 6, Import your roster

    Upload the class list you already have as XLSX or CSV. One email column is required; team and role columns are optional.

    • Students sign in with the email on the roster and find the course waiting on their home page; there are no invite codes to distribute.
    • The optional team column groups students, and the optional role column marks tutors and demonstrators, so your teaching staff see the staff side.
    • Live voice and video sessions are for students aged 18 and over. Younger students on the course can use the 24/7 text chat.

  5. Step 5 of 6, Upload the knowledge

    Give Maya the material the course actually uses. Notes, readings, lab guides and past papers, in PDF, DOCX, PPTX, TXT, Markdown or CSV. Upload as many files as the course needs, up to 200 MB each, and follow each one’s progress as it is read.

    • Each file is extracted into a document you can edit, so you can trim the boilerplate, fix the extraction, and decide what Maya teaches from. A slide deck arrives as the words and speaker notes of each slide.
    • A document too long for the editor, a whole textbook for example, keeps its text as uploaded. To change that text, upload a revised file.
    • Knowledge belongs to the course. Nothing you upload is shared beyond it, or used to teach anyone else’s students.

  6. Step 6 of 6, Sessions run

    Students open their course and start a session on the spot, live on your material. Every session is transcribed and summarised for staff within minutes of ending.

    The staff dashboard shows sessions, transcripts, summaries, per-course and per-student usage, and what the month has cost so far.

    • Feedback that comes from outside rarely sticks, because it is built from assumptions and someone else’s history. Maya’s is built from the course notes your staff uploaded and from the record of every session that student has already had, so each session starts further along.
    • Every course also includes Maya’s 24/7 text chat, so the question that arrives between sessions reaches her too. It stays on while a course runs voice or video, because it is the route for students who cannot take part in a spoken session.
    • A monthly cap or a course-total cap on each course, with alerts to course staff at the threshold you choose, keeps the bill inside whatever budget you set. One-to-one courses, voice or video, can add per-student minute allocations beneath it; team rooms are governed by the course cap.

Residency · Sydney or the EU

Your course data stays where you put it.

Universities answer to their own privacy offices, so the region choice sits at the very first step rather than in a settings page you find later. A workspace created in Sydney keeps its course content, rosters, transcripts and summaries in Sydney; a workspace created in the EU keeps them in the EU.

What stays in region
Course content, rosters, transcripts and summaries.
The two regions
Sydney, Australia. The European Union.
When it is chosen
At workspace creation, before the first course exists.
Whether it can change
No. The choice is permanent for the workspace.

Provenance · Built in production

Where this comes from.

Why education

The template every student was handed has been erased. What survives an erasure is whether someone can question the answer in front of them. The ability to think clearly cannot be bought and cannot be sold. It can only be taught. That is why MindMade is an education company.

Antique voyage chart with plotted routes across an ocean
One Australian university → two international deployments

Proven in Australia

Maya was built by MindMade and proven at a major Australian university over the last twelve months, across multiple pilots in two schools. She now teaches a full term.

What is ahead

Two international university deployments are ahead; they cannot be named publicly yet. Later this year the same teaching engine reaches homeschooling families through mindmade.school.

Governance

Niklas Eder, MindMade’s Academic Advisor, shaped both the pedagogical framework and the privacy and user-rights architecture, drawing on a background in European digital rights and governance. That is why camera and microphone recording waits for consent, why students can inspect and export their own records, and why the region choice sits at the very first step.

The first step takes about a minute.

Open your workspace See pricing